Frequently Asked Questions
Got questions? You're in luck, because we have answers. Below, the most popular customer questions!
We have a 14 days return policy, exceptions apply to earrings for hygiene reasons
Handmade products will take 4-7 days to make, all products will have details of delivery times.
All our needlework is hand stitched in London
Sustainability is one of values that we live by. We use sustainable alternatives where ever we can from the thread we use to the satin in our ribbon bows.
We do not offer customisation at present but we aim to offer a wide selection of colour ways
Please contact firstname.lastname@example.org
We hope to resume our masterclasses very soon! Please follow us on socials and subscribe to our mailing list to be the first to know.