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We aim to dispatch orders within 3 days of placing your order. All our embellished designs are handmade using intricate needlework techniques which take time to finish to a high standard.

This is dependent on the item and the fabric used in the design, we have a large selection of or fabrics so please get in contact if you want something that is out of stock and we will let you know if and when it is likely to be in stock again.

We plan on resuming our masterclasses in the new year. Please note that this will be dependent on the impact of Covid-19 and we will need to observe social distancing and wear face masks.

We recommend to spot clean the area that has been stained by using water and a little liquid soap, avoid getting water on crystals, if water comes into contact with crystals dry it using a hair dryer until completely dry. See our care tips for further information.